Refund Policy

Refund Policy

Thank you for choosing SmartXR. We value your business and trust in our products/services. In line with our commitment to transparency and clarity, we present our refund policy below.

Refund Policy: Non-Refundable

Digital Products/Services:
All sales of digital products or services offered by SmartXR are final.
No refunds will be provided for any digital products or services, including software licenses, downloadable content, or online subscriptions.
Services
Services rendered by SmartXR, such as consulting, customization, or other professional services, are non-refundable once the service has been initiated or completed.
We collect log file information that is automatically reported by your device each time you access our Services. For example, when you access the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information which constitutes personal information.
Change of Mind:
SmartXR does not provide refunds for purchases made due to a change of mind or circumstances.
Defective or Incorrect Products:
In the rare event that you receive a defective or incorrect product, please contact our customer support team within 7 days of receiving the product. We will work with you to address the issue through replacement or other appropriate measures.
Contact Us:
If you have any questions or concerns regarding your purchase, please reach out to our customer support team at info@smartxr.in
Exceptions:
Exceptions to this policy may be considered on a case-by-case basis at the sole discretion of SmartXR
By completing a purchase with SmartXR, you acknowledge and agree to the terms of this refund policy.This refund policy is subject to change without notice. Please review this policy periodically for any updates.